Shipping Guide

The Ink Room (Bookstore) Mailing Hours
 
We will only process your orders during our office working hours, GMT (UTC+08:00):
 
Tuesday - Friday: 10am to 6pm
Saturday/Sunday/Monday: No processing of orders
 
Orders made after these hours will be processed on the next working day.
 
Singapore Orders
 
Self-Collection @ Suntec Convention Centre, Hall 605
  • You don't have to wait for the weekend to collect your order! Come and do so any time during our Store Operating Hours: 
         Tuesday - Friday: 10am to 6pm
         Saturday: 3.30pm to 8pm
         Sunday: 9.30am to 1pm
    • You will receive a confirmation email to notify you when your order is ready for collection.
    • Please collect your order within 14 days upon receiving the confirmation email.
    • Please show the confirmation email to our staff when you arrive, and we will retrieve your order.
    • Get directions here.
        
      SingPost Non-Registered Mail (up to 2kg)
      • Spend above SGD80 and get FREE Local (Singapore) Non-Registered Mail.
      • Delivery will be done via SingPost Non-Standard Mail.
      • Delivery will take about 6-8 working days after your order has been processed, and payment has been verified.
      • This delivery method is untrackable. The Ink Room (Bookstore) Pte Ltd will not be responsible for any packages lost in mail as a result of Non-Registered Postage. However, in the event that this happens, we will do our best to rectify the issue with SingPost.
        
      SingPost Registered Mail (up to 2kg)
      • Delivery will be done via SingPost Non-Standard Mail.
      • Delivery will take about 6-9 working days after your order has been processed, and payment has been verified.
      • This delivery method is trackable. You will be provided with a tracking number which you can enter here to track your order.

       

      International Orders
      SingPost Registered Airmail (up to 2kg)
      • Delivery will be done via SingPost Airmail.
      • Delivery time will vary depending on when your order has been processed, the destination, and custom clearance. Here is an estimated delivery time:

      Region

      Estimated Delivery Time

      Malaysia

      7 to 10 Working Days

      Asia Pacific

      11 to 14 Working Days

      Rest of the World

      13 to 16 Working Days

      • This delivery method is trackable. You will be provided with a tracking number which you can enter here to track your order.

       

      Speedpost Standard Registered Postage (2kg to 5kg)
      • Delivery will be done via Speedpost.
      • Delivery time will vary depending on when your order has been processed, the destination, and custom clearance. Here is an estimated delivery time:

      Region

      Estimated Delivery Time

      Malaysia/Brunei

      9 to 12 Working Days

      Asia Pacific

      13 to 26 Working Days

      Rest of the World

      12 to 25 Working Days

      • This delivery method is trackable. You will be provided with a tracking number which you can enter here to track your order.